f777 Privacy Policy – Your Data, Your Rights

1. Introduction

f777 ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of all users who access f777.lat. This Privacy Policy describes in detail what personal information we collect from Pakistani players and other users, how and why we use that information, with whom we share it, and what rights you have in relation to your data.

This policy applies to all individuals who register an account on f777, visit f777.lat as a guest, interact with f777 via live chat or email, or otherwise provide personal data to f777 through any channel. By using the f777 platform, you confirm that you have read and understood this Privacy Policy and consent to the practices described herein.

2. Data Controller

f777 acts as the data controller in respect of personal data collected through the f777.lat platform and associated communications channels. As data controller, f777 determines the purposes and means of processing your personal data. Questions regarding this Privacy Policy or requests to exercise your data rights should be directed to our data protection contact at [email protected] (plain text – not a clickable link).

3. Data We Collect

3.1 Registration & Identity Data

When you create an f777 account, we collect the following personal information:

• Full legal name as it appears on your CNIC
• Date of birth (for age verification – minimum 18 years)
• Email address
• Pakistani mobile phone number
• Residential address in Pakistan (city, province)
• Username and hashed password

3.2 KYC Documentation

For identity and age verification, f777 may collect copies of your Computerised National Identity Card (CNIC), a selfie photograph, and in some cases proof of address or source of funds documentation. This data is collected and processed solely for compliance purposes.

3.3 Financial Data

We collect transaction records including deposit amounts in PKR, withdrawal requests, payment method type (e.g. JazzCash, Easypaisa, HBL), transaction timestamps, and reference numbers. Full payment credentials such as mobile wallet MPINs or bank account passwords are never collected or stored by f777.

3.4 Technical & Usage Data

We automatically collect technical information when you access f777.lat, including your IP address, browser type and version, device type and operating system, pages visited, session duration, and clickstream data. This data is used for security, fraud prevention, and platform optimisation purposes.

3.5 Communications Data

If you contact f777 support via live chat or email, we retain a record of that correspondence including the content of messages, timestamps, and agent responses. This is retained to maintain the quality of our support services and for dispute resolution purposes.

4. How We Use Your Data

f777 does not use your personal data for unsolicited marketing communications unless you have specifically opted in to receive promotional emails or SMS messages from us. You may opt out of marketing communications at any time by contacting support.

5. Legal Basis for Processing

f777 processes your personal data under the following legal bases:

• Contractual necessity: Processing required to provide the services you have contracted for when registering your account – including account management, game access, and payment processing.
• Legal obligation: Processing required to comply with applicable legal obligations including anti-money laundering regulations, age verification requirements, and gaming licence conditions.
• Legitimate interests: Processing necessary for f777's legitimate interests in preventing fraud, maintaining platform security, and improving service quality, provided such interests are not overridden by your rights.
• Consent: Where f777 relies on consent as its legal basis – for example, for optional marketing communications – you may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6. Payment Data Handling

f777 takes the handling of financial data with the utmost seriousness. The specific approach for each payment method used by Pakistani players is as follows:

JazzCash & Easypaisa

Transactions via JazzCash and Easypaisa are processed through the respective mobile payment gateways. f777 does not receive, process, or store your JazzCash or Easypaisa MPIN. f777 retains only the transaction reference number, PKR amount, mobile number associated with the transaction (masked), and timestamp for record purposes.

Bank Transfers (HBL, UBL, Meezan Bank, Bank Alfalah)

Bank transfer deposits require you to initiate a transfer to an f777-designated account. f777 retains the sending account name, masked account number, bank name, PKR amount, and transaction reference. Full account numbers are not stored on f777 systems beyond the processing window.

Crypto (USDT TRC20)

For USDT TRC20 transactions, f777 retains the wallet address, transaction hash, token amount, and PKR equivalent at time of processing. Blockchain transactions are publicly visible by nature; f777 has no control over on-chain data visibility.

7. KYC & Identity Verification

f777 is required to verify the identity and age of all players before processing withdrawals. The KYC process requires submission of copies of identity documents (CNIC), a selfie, and where required, address proof. These documents are reviewed by f777's compliance team and, where applicable, by a third-party KYC verification service.

KYC documents are stored securely with access restricted to authorised compliance personnel. These documents are retained for a minimum of five years from the date of submission, or longer where required by applicable legal or regulatory obligations. Documents are not used for any purpose other than identity verification and anti-money laundering compliance.

8. Cookies & Tracking Technologies

f777 uses the following categories of cookies and similar tracking technologies:

• Strictly Necessary Cookies: Required for the platform to function. These include session management cookies, authentication tokens, and security cookies. These cannot be disabled without disrupting platform functionality.
• Functional Cookies: Store your preferences such as language, currency display, and game lobby layout to personalise your f777 experience across sessions.
• Analytical Cookies: Used to understand how players use f777, which sections are most visited, where errors occur, and how platform performance can be improved. Data collected through analytical cookies is aggregated and anonymised.

f777 does not use third-party advertising cookies or sell cookie-derived data to advertisers. You can manage cookie permissions through your browser settings; however, disabling strictly necessary cookies will impair your ability to use the f777 platform.

9. Data Sharing with Third Parties

f777 does not sell, rent, or trade personal data. We share personal data with third parties only in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, USDT gateway operators, and Skrill – strictly for the purpose of processing your transactions
• KYC / identity verification providers: Third-party services that assist with document verification and age checks, bound by contractual confidentiality obligations
• Fraud prevention services: Industry-standard fraud detection platforms that assist in identifying suspicious activity
• Regulatory and law enforcement authorities: Where f777 is legally required to disclose information under applicable law or by order of a competent authority
• Platform infrastructure providers: Hosting, CDN, and security service providers who process data strictly in accordance with our instructions and under data processing agreements

All third-party processors engaged by f777 are contractually bound to process your data only for the specified purpose and to maintain appropriate security standards.

10. Data Retention

f777 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, and thereafter for as long as required by applicable legal, regulatory, or licensing obligations. As a general guide:

• Account and identity data: retained for the duration of your active account plus a minimum of 5 years following account closure
• KYC documents: minimum 5 years from submission, or as required by gaming licence conditions
• Financial transaction records: minimum 5 years from the date of each transaction
• Support correspondence: up to 3 years from the date of the interaction
• Technical / analytical data: up to 24 months, after which it is anonymised or deleted

Where retention is based solely on legitimate interest and that interest no longer applies, data will be deleted or anonymised promptly.

11. International Data Transfers

f777 operates under an international gaming licence and its infrastructure may involve data processing in jurisdictions outside Pakistan. Where personal data is transferred internationally, f777 ensures that appropriate safeguards are in place, including contractual data protection clauses with the receiving party that provide protections equivalent to or greater than those applicable under the laws of the licencing jurisdiction.

12. Your Data Rights

Subject to applicable law, you have the following rights in respect of personal data held by f777:

• Right of Access: Request a copy of the personal data we hold about you
• Right of Rectification: Request correction of inaccurate or incomplete personal data
• Right of Erasure: Request deletion of your personal data, subject to f777's legal retention obligations
• Right to Restrict Processing: Request that we limit how we use your data in certain circumstances
• Right to Object: Object to processing based on legitimate interests where your interests or rights override those interests
• Right to Withdraw Consent: Where processing is based on consent, withdraw that consent at any time without affecting prior lawful processing

To exercise any of the above rights, please submit a written request to [email protected]. f777 will respond to all verified requests within 30 days. In some cases, we may need to verify your identity before processing a data rights request.

13. Data Security

f777 implements technical and organisational measures appropriate to the risk posed by the processing of personal data, including:

• TLS 1.3 encryption for all data in transit between your browser and f777.lat
• Encrypted storage for sensitive data at rest
• Industry-standard password hashing (bcrypt or equivalent)
• Strict access controls limiting data access to authorised personnel on a need-to-know basis
• Regular security assessments and penetration testing
• Incident response procedures for detecting and reporting data breaches

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, f777 will notify affected players without undue delay.

14. Children's Privacy

f777 strictly prohibits use of its platform by individuals under the age of 18. We do not knowingly collect personal data from persons under 18. If we become aware that personal data has been collected from an individual below the minimum age, we will take immediate steps to close the associated account and securely delete the data. If you believe a person under 18 has registered on f777, please contact us immediately at [email protected].

15. Changes to This Privacy Policy

f777 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via the email address on file and by a notice on the f777 platform for a period of not less than 14 days before the changes take effect. The "Last updated" date at the top of this policy will be revised to reflect any changes. Continued use of f777 after the effective date of a revised Privacy Policy constitutes acceptance of the updated terms.

16. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by f777, please contact our data protection team:

• Live Chat: Available 24/7 via the chat icon on f777.lat
• Email: [email protected] — please include "Privacy Request" in your subject line

We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 30 days of receiving a verified request.